HP BAC 8.0 Essentials

OVERVIEW

This entry-level, instructor-led classroom training offers technical personnel who are new to Business Availability Center 8.0 the opportunity to develop hands-on experience in applying the fundamental concepts, principles and methodologies for managing the administration and configuration aspects of this best-in-class enterprise software performance monitoring and service management solution. This course is highly recommended for individuals who are responsible for providing operational visibility into the performance and availability aspects of mission-critical applications.

DURATION
Five days

INTENDED AUDIENCE

New users of Business Availability Center 8.0, including:

Database Administrators
System Administrators
Network Administrators
Operations Managers
Availability Engineers
SLA/OLA Administrators

PREREQUISITES

Working knowledge of the following:

Systems, network and database administration
ITIL concepts and terminology
Industry standard operating systems
Network, system and application monitoring principles and practices

COURSE OBJECTIVES

At the end of the course, you will be able to:

Determine appropriate BAC deployment solutions.
Proactively monitor application performance and availability from the end-user perspective.
Integrate SiteScope with the BAC environment.
Monitor the real-time status of Key Performance Indicators (KPIs), view performance metrics, and access reports containing historical performance data.
Use Discovery and Dependency Mapping to automatically discover and map IT infrastructure resources and their interdependencies.
Configure and work with an IT model to build a topology of your system, populate the model with configuration items and relationships, and use the model to measure and manage critical business processes.
Create and analyze reports that present and organize specific data your organization may need.
Create and manage service level agreements representing your department contracts with service providers, customers, and internal business units. Isolate and detect enterprise application anomalies and their probable causes using proactive and reactive analysis.
Perform administrative tasks to enable user access, configure licenses, and enhance system performance.